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Patient Disaster Assistance


During this historic flooding, we have witnessed the best of humanity here in Louisiana as people by the thousands volunteer, donate and rescue others. We know there will always be unexpected challenges in life, and it is how we respond to those challenges that defines us. The response here in our great state has been truly extraordinary. It is evident from the resiliency and compassion of so many that our region and state will get through this, together.

Many of our cancer patients currently in treatment have lost their homes, vehicles and support systems. In the coming days, week and months our team will be working to bring those patients back to treatment and through the completion of their treatment. Now more than ever, we need your support as we help our patients overcome barriers to their care.

“When you pass through the waters, I will be with you; and through the rivers, they shall not overwhelm you…”
– Isiah 43:2

While there is much we are continuing to learn, many of you have expressed interest in providing support to our patients. 25% of our patients have experienced partial or total loss. Our goal is to ensure their overwhelming needs will be met through treatment and beyond. 

Please know that your gift is tax-deductible and 100 percent of the proceeds will be provided to our patients in most need. With support from each other and close friends outside the impacted area, we will improve.

Please visit either of the below links for a complete listing of area shelters. Our community greatly appreciates your kindness and willingness to contribute to so many in need during this difficult time.

For a list of ways to donate both materially and monetarily to those in most need, use the below link.

Additional Resources

The main number for FEMA is 1-800-621-FEMA (3362). Disaster assistance applicants who have a speech disability or hearing loss and use TTY should call 1-800-462-7585 directly. Those who use 711 or Video Relay Service should call 1-800-621-3362.

How to apply for help with flood damage when you don't have flood insurance

FEMA information regarding Louisiana Severe Storms and Flooding

Designated parishes: Acadia, Ascension, East Baton Rouge, East Feliciana, Iberia, Lafayette, Livingston, Pointe Coupee, St. Helena, St. Landry, Tangipahoa and Vermillion. Please visit to apply for assistance.

Shelter resources: If you or someone you know is in need of shelter, find open locations by visiting the Red Cross site or by downloading the FEMA app

Contact loved ones: Register with the Red Cross Safe & Well site.

Updates: Read the FEMA blog post for an update on the flood response.

List of emergency & benefit hotline numbers:

  • EBR Emergency Number - 225-389-2100
  • Livingston Parish Emergency - 225-686-3996
  • Tangipagoah Parish Emergency - 985-748-3211
  • Ascension Parish Emergency - 225-621-8300, Option 1
  • DSNAP Benefits Hotline - 1-888-LA-HELP-U (1-888-524-3578)
  • FEMA - 1-800-621-FEMA (1-800-621-3362)

Repairing Your Flooded Home:

This book gives you step-by-step advice you can use to clean up, rebuild, and get help after a flood.

Published by FEMA and the American Red Cross.

Click here for the full PDF


Key Contacts

Louisiana State Police
225-925-6325 or *LSP from any cell phone

American Red Cross

Louisiana Department of Justice

Consumer Protection Hotline

Cleco Corporation

Power Outages: 1-800-9OUTAGE


Washington St. Tammany Electric Cooperative

Power Outages: 1-866-672-9773